The following is a demonstration of a customer support chatbot for an airline to help users research and make travel plans. Use the bot to see the current user's flight information, search for flights, and manage the passenger's bookings stored in an SQL database. You can also get answers to company company policy information. You can get flight information and seat assignments, search for flights, update ticket to a new flight, cancel the user's ticket and remove it from the database, search for and manage hotel reservations, search for and reserve a car at their destination, updata a car rental reservation, and search for things to do (and make reservations) once they arrive.
The following are some sample passenger id and ticket number that you can use when querying the chatbot.
ticket_no | passenger_id |
---|---|
9880005432000987 | 8149 604011 |
9880005432000988 | 8499 420203 |
9880005432000989 | 1011 752484 |
9880005432000990 | 4849 400049 |
9880005432000991 | 6615 976589 |
9880005432000992 | 2021 652719 |
9880005432000993 | 0817 363231 |
9880005432000994 | 2883 989356 |
9880005432000995 | 3097 995546 |
9880005432000996 | 6866 920231 |
9880005432000997 | 6030 369450 |
9880005432000998 | 8675 588663 |
Click the chat icon below to start the demonstration customer support chat.