Our Customer Support ChatBot is designed to help businesses automate routine tasks and reduce the workload on human agents. It can handle a broad spectrum of customer service tasks, from answering common questions to troubleshooting common issues. This allows your customer service team to focus on more complex queries, improving overall efficiency and response time.
The Customer Support ChatBot can be tailored to your specific needs, providing automated responses for inquiries such as order tracking, account management, technical support, and more. This not only reduces wait times for your customers but also improves their satisfaction by providing immediate assistance 24/7. Just upload your company documents and/or link your chatbot to your database.
Let us set up and host a complete, custom customer support chatbot solution for your business. Reach out to our team to find out how we can help you drive sales and grow your business.
The following is a demonstration of a customer support chatbot for an airline to help users research and make travel plans. Use the bot to see the current user's flight information, search for flights, and manage the passenger's bookings stored in an SQL database. You can also get answers to company company policy information. You can get flight information and seat assignments, search for flights, update ticket to a new flight, cancel the user's ticket and remove it from the database, search for and manage hotel reservations, search for and reserve a car at their destination, updata a car rental reservation, and search for things to do (and make reservations) once they arrive.
The following are some sample passenger id and ticket number that you can use when querying the chatbot.
| ticket_no | passenger_id |
|---|---|
| 9880005432000987 | 8149 604011 |
| 9880005432000988 | 8499 420203 |
| 9880005432000989 | 1011 752484 |
| 9880005432000990 | 4849 400049 |
| 9880005432000991 | 6615 976589 |
| 9880005432000992 | 2021 652719 |
Click the chat icon below to start the demonstration customer support chat.